Trusted 24/7 Care You Can Rely On
24/7 Live-In Care For Comfort
Round-the-clock support that ensures safety, companionship, and peace of mind at home.
Carers Trained For Special Conditions
Expert carers skilled in supporting dementia, mobility challenges, and complex health needs.
Flexible Care Durations Available
Tailored care options offering short-term, long-term, or respite support whenever you need it.
Connecting Carers And Service Users
At Twin Oakes Introductory Service, we specialise in bringing together exceptional carers with individuals who need personalised live-in care. Our approach combines the efficiency of modern technology with the warmth of real human understanding. Every match is tailored to individual needs, focusing not only on skills and qualifications but also on empathy, kindness, and compatibility. We are offering new customers £300 off live-in care — your savings, your solutions, your choices. We believe in creating meaningful, long-lasting connections that enhance quality of life. By guiding service users to our easy contact form, we ensure a smooth journey toward finding the right carer and receiving the support they need in the comfort of their own home.


Our Ethos And Commitment To Quality Care
Our service is built on personal experience and a deep commitment to exceptional care. Inspired by caring for our own loved ones, we created Twin Oakes Introductory Service to reflect the high standards every family deserves. As operators of a CQC-registered domiciliary care business, we understand what truly matters in delivering outstanding support. We prioritise compassion, trust, and consistency, ensuring every care arrangement reflects the dignity and respect each individual deserves. This commitment drives our mission: to make finding the right live-in carer simple, reassuring, and perfectly tailored to the unique needs of every service user.
Valuing And Supporting Our Dedicated Carers
At the heart of Twin Oakes Introductory Service are our exceptional carers. We recognise their dedication and treat them with the respect and appreciation they deserve. Unlike larger agencies that prioritise numbers, we focus on quality—selecting carers who embody compassion, reliability, and professionalism. Our supportive approach ensures carers feel valued, motivated, and empowered to deliver outstanding care. By building strong, respectful relationships with our carers, we create a positive experience for both service users and those who look after them. This commitment results in better matches, stronger connections, and the highest standard of live-in care across Leatherhead and Liverpool.


