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Why Families Trust Our Live-In Care Service
Round-The-Clock Live-In Care Services
Continuous support ensuring comfort, safety, and reassurance at all hours.
Carers Matched To Individual Needs
Thoughtfully selected carers who fit your loved one’s requirements, personality, and routine.
Seamless Online Introduction Process
A smooth, hassle-free digital system that quickly connects you with the right carer.
Connecting Carers And Service Users Through 24/7 Care
At Twin Oakes Introductory Service, we specialise in connecting individuals with dedicated carers who can provide round-the-clock 24/7 care in the comfort of their own home. Our service blends technology with human understanding to ensure each person is matched with a carer who meets both their practical needs and emotional preferences. We prioritise qualities such as compassion, empathy, and professionalism, ensuring a truly personalised care experience. By guiding families through a simple, stress-free process, we make it easier to access continuous support, reassurance, and companionship—any time of day or night.
Our Ethos And Commitment To Exceptional 24/7 Care
Our approach to 24/7 care is inspired by our own experiences supporting ageing loved ones. We believe everyone deserves the same level of dignity, respect, and attentiveness that we would expect for our own family members. As a company operating a CQC-registered domiciliary care service, we understand what it takes to deliver outstanding, consistent care throughout the day and night. This insight allows us to create a service focused on reliability, safety, and meaningful human connection. Every care arrangement reflects our commitment to compassion and quality, ensuring peace of mind for both service users and their families.
Valuing And Supporting Our Dedicated 24/7 Carers
The carers at Twin Oakes Introductory Service are the foundation of our 24/7 care offering. We treat them with respect, appreciation, and fairness, recognising the dedication required to provide ongoing support around the clock. Unlike large agencies that prioritise volume, we focus on selecting exceptional carers who genuinely care about making a difference. By fostering strong relationships and providing a supportive environment, we ensure carers feel valued and equipped to deliver the highest standard of continuous care. This creates better matches, stronger bonds, and a more positive experience for everyone involved—especially the individuals receiving 24/7 support.
What Our Customers Say About Us
- Anonymous
"I cannot express enough gratitude for Twin Oakes Introductory Service. From the moment we reached out, the team was incredibly supportive and understanding of our needs. They matched us with a wonderful carer who has been a true blessing for my elderly father. Not only is she highly qualified, but her compassion and kindness have made a significant difference in his daily life. I wholeheartedly recommend Twin Oakes for anyone seeking reliable and heartfelt care for their loved ones!"
- Anonymous
"I am extremely impressed with Twin Oakes Introductory Service. They truly go above and beyond to ensure that both carers and service users are well taken care of. We found a fantastic carer who has become an integral part of our family. The team at Twin Oakes is professional, responsive, and genuinely cares about matching the right people together. I highly recommend their services to anyone in need of live-in care!"
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